Jumio Corporation
Jumio Corporation is a global leader in AI-driven identity verification solutions that help businesses onboard new customers quickly while keeping fraudsters out. With a platform trusted by leading brands worldwide, Jumio processes over 1 billion transactions and supports more than 5,000 ID types across 200 countries and territories. It uses advanced AI and machine learning models to provide predictive fraud insights, ensuring compliance with AML requirements and enabling seamless user experiences. Jumio offers solutions in various industries like financial services, healthcare, gaming, and more, allowing businesses to prevent fraud and protect their reputation.
online ID verification • card scanning • mobile payments • computer vision • credentials management
Customer Success Engineer, APAC
January 30
Jumio Corporation
Jumio Corporation is a global leader in AI-driven identity verification solutions that help businesses onboard new customers quickly while keeping fraudsters out. With a platform trusted by leading brands worldwide, Jumio processes over 1 billion transactions and supports more than 5,000 ID types across 200 countries and territories. It uses advanced AI and machine learning models to provide predictive fraud insights, ensuring compliance with AML requirements and enabling seamless user experiences. Jumio offers solutions in various industries like financial services, healthcare, gaming, and more, allowing businesses to prevent fraud and protect their reputation.
online ID verification • card scanning • mobile payments • computer vision • credentials management
📋 Description
• As a Customer Success Engineer at Jumio, you will play a crucial role in the Customer Success team, focusing on the customer onboarding process and providing premium support to selected clients, ensuring a seamless integration of our solutions into their systems. • The role requires leveraging technical expertise in web or mobile development to assist clients with integration requirements, resolve technical issues efficiently, and deliver a smooth user experience. • Effective communication, problem-solving, and project management skills are essential to coordinate with internal teams and manage projects successfully. • This position aims to enhance customer satisfaction and support the overall success of our integration solutions.
🎯 Requirements
• Bachelor's degree in IT or related field preferred. Candidates with equivalent technical experience will also be considered. • Previous experience in web development or mobile development is highly desirable. • Programming proficiency in at least two of these languages: JavaScript, Node.js, Kotlin, Java, Objective-C, and Swift for iOS. • Strong technical background or similar experience in previous roles. • Excellent Mandarin and English communication skills, both verbal and written. • Demonstrated problem-solving abilities and attention to detail. • Proven project management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
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