IT Engineer II

Yesterday

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Jump

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Description

•Jump is the only end-to-end fan experience platform built for sports teams and venues, breaking the mold for what fans can expect at live events. •Jump’s enterprise software enables sports teams and venues to unlock the massive opportunities that come from real relationships with their fans, rethinking the traditional model that hasn’t put the fan experience first. •We are a remote first team that grounds our actions and decisions in our core values — begin with trust, play like the underdog, and do your thing. •Jump is seeking a motivated IT Engineer to join our team to manage IT support functions, develop expertise in DevOps, and oversee key IT functions.

Requirements

•3+ years of experience in an IT support/operations role, with a strong desire to learn and grow in DevOps. •Hands-on experience with JAMF •Okta administration expertise •Experience supporting remote employees with IT requests •Excellent communication and interpersonal skills to patiently troubleshoot and resolve IT issues for team members of varying technical abilities •Strong problem-solving skills with a focus on automation and operational efficiency. •Ability to be part of an on-call rotation •Experience with Google Workspace administration •Experience with Apple Business Manager (ABM) •Security auditing skills •Expertise in VPN Administration •AWS exposure •Terraform experience

Benefits

•Remote first •Competitive salary and equity •Flex PTO policy •401(k) •Generous medical, dental and vision plans •16 weeks paid parental leave for primary and secondary caregivers •$1,000 reimbursement for work-from-home tech setup •$1,000 reimbursement for learning and development •Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel