Customer Marketing Manager

February 26

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Logo of JumpCloud

JumpCloud

JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.

Device Management • Extend AD/LDAP to the cloud • Software as a service (SAAS) • Cloud Identity Management • Single Sign-On

201 - 500 employees

Founded 2013

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 $66M Series F on 2021-10

📋 Description

• All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. • JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. • We’re looking for a customer marketing manager to develop strategies and execute digital campaigns to our global customer base. • You will be responsible for our customer marketing email program and database. • You will partner with the customer success team to develop scaled strategies to drive greater product adoption within our customer base. • You will work closely with our founders and c-level executives, including the CEO, on programs like quarterly founder communications to customers, virtual customer fireside chats, and more. • Your KPIs will include email engagement metrics like open rate, click rate, and click through rate. • This is a great opportunity for an ambitious and organized marketer to roll up their sleeves.

🎯 Requirements

• 5-7 years of customer marketing, email marketing, or scaled customer success experience. • Experience with email marketing - including database management, email builds, and execution in tools like Marketo, Pardot, Eloqua, Hubspot. • Experience partnering with sales and customer success teams to coordinate, communicate, and deliver offers and campaigns that resonate deeply with customers. • Experience interacting with executive-level stakeholders including the CMO, CEO and co-founders. • Excellent time management skills with the ability to prioritize and shift workload to meet deadlines. • Passion for trying new things and a strong drive towards solution-oriented problem solving.

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