Content Support Specialist - Architecture & Engineering

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Global Educational Services Provider

1001 - 5000

Description

• Provides support to the Content team • Responsible for sourcing & recruiting subject matter experts (SMEs) • Processing SME-reviewed errata, writing documentation, requesting & recording permissions • Data entry & management, organizing files, folders, databases, spreadsheets & other tools and resources that the content team uses to develop high-quality content for PPI products. • Spot check to ensure that the rest of the problem contains no errors • Make note of any feedback for SME and share with Content Specialist (FT)

Requirements

• Bachelor’s Degree in English, Communications, Publishing, Engineering, Architecture, or related fields • 2 years of experience in Author management, data management, publishing services, technical content • Experience in higher education publishing preferred • Licensure/subject knowledge in engineering or architecture a plus but not required • Information Systems: Microsoft Office (Word, PowerPoint, Excel), Google Sheets, Adobe • Technical Competencies: Create and modify spreadsheets, including pivot tables, drop-down lists, and v-lookups • Use Adobe Comment toolbar to markup PDFs • Train SMEs/authors on how to use systems & software; and assist with troubleshooting • Excellent interpersonal, written, and verbal communication skills • Deductive reasoning and problem-solving skills, with a strong attention to detail • Ability to change focus and prioritize projects based on organization needs • Team player who likes to support/help and share information

Benefits

• Remote work providing flexible work/life balance • Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members • Access to health and wellness benefits new hire eligibility starts day 1 of employment • Access to 401K Savings Plan company match provided after eligibility is met • Employee Discounts enjoy discounts, rewards, and perks on thousands of the brands you love in a variety of categories • And so much more!