Content Support Specialist - Architecture & Engineering

October 30

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Kaplan Test Prep

Global Educational Services Provider

1001 - 5000

Description

β€’ Provides support to the Content team β€’ Responsible for sourcing & recruiting subject matter experts (SMEs) β€’ Processing SME-reviewed errata, writing documentation, requesting & recording permissions β€’ Data entry & management, organizing files, folders, databases, spreadsheets & other tools and resources that the content team uses to develop high-quality content for PPI products. β€’ Spot check to ensure that the rest of the problem contains no errors β€’ Make note of any feedback for SME and share with Content Specialist (FT)

Requirements

β€’ Bachelor’s Degree in English, Communications, Publishing, Engineering, Architecture, or related fields β€’ 2 years of experience in Author management, data management, publishing services, technical content β€’ Experience in higher education publishing preferred β€’ Licensure/subject knowledge in engineering or architecture a plus but not required β€’ Information Systems: Microsoft Office (Word, PowerPoint, Excel), Google Sheets, Adobe β€’ Technical Competencies: Create and modify spreadsheets, including pivot tables, drop-down lists, and v-lookups β€’ Use Adobe Comment toolbar to markup PDFs β€’ Train SMEs/authors on how to use systems & software; and assist with troubleshooting β€’ Excellent interpersonal, written, and verbal communication skills β€’ Deductive reasoning and problem-solving skills, with a strong attention to detail β€’ Ability to change focus and prioritize projects based on organization needs β€’ Team player who likes to support/help and share information

Benefits

β€’ Remote work providing flexible work/life balance β€’ Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members β€’ Access to health and wellness benefits new hire eligibility starts day 1 of employment β€’ Access to 401K Savings Plan company match provided after eligibility is met β€’ Employee Discounts enjoy discounts, rewards, and perks on thousands of the brands you love in a variety of categories β€’ And so much more!

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