ATU
ATU is a prominent company in the automotive industry that offers a variety of job opportunities in areas such as customer service, finance, marketing, and sales, as well as in-store positions and workshops. The company is committed to employee development, offering training programs, and a range of benefits including flexible work models and a comprehensive employee discount program. With over 9,100 team members across 500 locations in Germany, ATU is dedicated to providing a diverse working environment and a broad selection of automotive products and services.
Customer Service Specialist
12 hours ago
ATU
ATU is a prominent company in the automotive industry that offers a variety of job opportunities in areas such as customer service, finance, marketing, and sales, as well as in-store positions and workshops. The company is committed to employee development, offering training programs, and a range of benefits including flexible work models and a comprehensive employee discount program. With over 9,100 team members across 500 locations in Germany, ATU is dedicated to providing a diverse working environment and a broad selection of automotive products and services.
📋 Description
• Betreuung und Beratung unserer Kunden im Bereich Distance Selling als Ansprechpartner im Kunden-Live-Chat, am Telefon oder in der Email Kommunikation • Verwaltung der Eingabe, Pflege und Sicherung von Kundendaten sowie Koordination von Werkstattterminen • Enger Austausch mit anderen Fachabteilungen zur Verbesserung von Produkten und Prozessen • Ideen zur Verbesserung einbringen
🎯 Requirements
• Kaufmännisch ausgebildet oder vergleichbar qualifiziert • Gerne mit erster Erfahrung in Customer Service, Distance Selling oder E-Commerce • Ambitionierter Quereinsteiger willkommen
🏖️ Benefits
• Empathisch, belastbar, kunden- und serviceorientiert • Technikaffin, routiniert am PC • Vertraut mit Google Cloud Lösungen • Empfehlungen werden geschätzt
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