E-Commerce Account Manager

5 days ago

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Logo of KDCI Outsourcing

KDCI Outsourcing

KDCI Outsourcing is a company that provides offshore staffing solutions, specializing in building teams with highly-skilled employees from the Philippines. Established in 2011, they offer a wide range of services including accounting and finance, customer service, IT and software development, graphic design, and marketing among others. KDCI caters to a diverse array of industries with tailored solutions designed to meet the unique needs of their clients. Their mission is to streamline time-consuming processes, allowing businesses to focus on achieving their goals while benefiting from cost-effective and flexible engagement models. They emphasize the importance of culture and innovation, striving to empower brands worldwide by enhancing their teams' capabilities.

Back Office Services β€’ Accounting Services β€’ Data Entry Services β€’ E-commerce Product Data Entry Services β€’ Contact Center Services

πŸ“‹ Description

β€’ Manage day-to-day operations of Amazon Seller Central and Walmart Marketplace accounts, ensuring compliance with platform policies. β€’ Develop and execute marketplace strategies to increase sales, improve product visibility, and enhance brand positioning. β€’ Create and optimize product listings with high-quality images, keyword-rich descriptions, and A+ Content to boost conversions. β€’ Plan and manage advertising campaigns across Amazon Sponsored Ads and Walmart Connect, optimizing performance and return on ad spend. β€’ Monitor key performance metrics including sales, conversion rates, inventory levels, and ad performance using both platform tools and third-party analytics software. β€’ Address issues related to account health, suppressed listings, Buy Box loss, and fulfillment challenges. β€’ Coordinate with cross-functional teams to ensure timely fulfillment, customer service, and promotional execution. β€’ Ensure compliance with all marketplace guidelines, including pricing, content standards, and shipping policies.

🎯 Requirements

β€’ At least 2 years of experience managing Amazon Seller Central and Walmart Marketplace accounts. β€’ Strong understanding of e-commerce operations, digital marketing strategies, and marketplace algorithms. β€’ Proficiency in tools such as Amazon PPC, Walmart Sponsored Ads, Helium 10, and Jungle Scout. β€’ Advanced Excel skills and familiarity with marketplace analytics and reporting tools. β€’ Experience with FBA (Fulfillment by Amazon) and Walmart fulfillment solutions is a plus. β€’ Strong problem-solving skills and excellent attention to detail. β€’ Excellent written and verbal English communication skills.

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