Solutions Architect

December 12

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Keyfactor

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Identity & Access Management • SaaS • IoT Security • Public Key Infrastructure • cybersecurity

201 - 500 employees

Founded 2014

🔐 Security

📡 Telecommunications

🏢 Enterprise

Description

• The Solutions Architect role will guide Keyfactor’s enterprise customers through implementing and integrating Keyfactor’s solutions into their infrastructure and applications. • The position will involve working directly with customers to install the software components and troubleshoot issues when they arise. • This role will work with other stakeholders in the business to provide input into the product’s strategic roadmap and support the managed services area of the business. • The position is based in the United States and can be performed remotely. Applicants must hold US citizenship or US permanent resident status.

Requirements

• Minimum 5 – 7 years of experience in customer-facing technical roles within large enterprise IT environments (via services delivery, consulting, or employment). • Strong and effective communication skills with the ability to communicate at both a technical and business level with technical staff and/or executives. • Flexibility and ability to thrive within a dynamic, rapidly growing company. • Advanced time management and prioritization skills, with experience managing competing priorities. • Proven ability to manage complex technical projects and resolve critical customer issues. • Familiarity with Public-Key Infrastructure (PKI), digital certificates, and cryptography. • Experience deploying and configuring Enterprise Certificate Authorities. • Experience with DevOps and automation tools (Ansible, Bash, Jenkins, Puppet). • Knowledge of Java Application Servers (JBoss, Wildfly) and Relational Database Servers (MySQL, MariaDB, MSSQL). • Advanced knowledge of Linux operating systems, networking, and IT security principles. • Advanced, methodical, and expedient technical troubleshooting and problem-solving skills. • Proficiency in containerization platforms (Kubernetes, Docker) with hands-on experience in deploying applications using YAML. • Willingness to learn new languages, technologies, and APIs as needed to meet customer requirements. • Knowledge of EJBCA.

Benefits

• Second Fridays (a company-wide day off on the second Friday of every month). • Comprehensive benefit coverage, paid for by the company for you and your dependents (US). • Generous paid parental leave (US). • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. • The Keyfactor Alliance Program to support DEIB efforts. • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. • Global Volunteer Day, company non-profit matching, and 3 volunteer days off. • Unlimited time off (US) and competitive time off globally. • Monthly Talent development and Cross Functional meetings to support professional development. • Regular All Hands meetings – followed by group gatherings.