Business Continuity Manager - Player Engagement

March 19

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Keywords Studios

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Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

Art Services • Engineering • Audio Services • Functionality QA • Localization

10,000+ employees

Founded 1998

🎮 Gaming

📱 Media

🤖 Artificial Intelligence

📋 Description

• The role requires working on different time zones as it will operate on global scale. • It also offers a remote work setup but onsite expectations still apply based on business needs. • Conducting business impact analysis and risk assessment to identify the critical functions, processes, and resources of the organization, as well as the potential threats and vulnerabilities that could affect them. • Developing, implementing, and maintaining business continuity plans and strategies that ensure the continuity and resilience of the organization’s operations in the event of a disruption. • Evaluation of existing remote work policies and procedures to identify areas for improvement in terms of business continuity. • Development and implementation of strategies to enhance the resilience of remote work arrangements, including infrastructure, communication channels, and employee preparedness. • Providing training and awareness programs to the organization’s staff and stakeholders on the business continuity policies, procedures, and best practices. • Monitoring and reporting on the performance and compliance of the business continuity program, and recommending improvements and corrective actions as needed. • Conducting regular drills to test emergency response plans and identify areas where improvements can be made. • Developing and maintaining an effective disaster recovery plan that meets industry standards and can be executed quickly in the event of an emergency. • Liaising and collaborating with internal stakeholders, such as senior management, service line leaders, IT, admin, HR, etc. to ensure alignment and coordination of the business continuity efforts.

🎯 Requirements

• A bachelor’s degree or higher. • Professional certification in business continuity planning is highly desirable: ISO27001, ISO22301, ISO, MBCP, CBCP, DRI, DRII • A minimum of 3 to 5 years of experience in business continuity management, with specific expertise in developing and implementing BCPs for remote or WFH setups. • Strong understanding of risk assessment methodologies, business impact analysis techniques, and crisis management principles. • A proven ability to design, implement, and improve cross-functional business continuity programs that meet the needs and objectives of the organization. • A demonstrated ability to conduct business impact analysis, risk assessment, and recovery planning using various tools and techniques, such as the BIA Professional, the Risk Register, or the Business Continuity Plan Template. • Excellent communication, leadership, and stakeholder management skills. • Proven ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously. • Proficiency in business continuity planning software and tools.

🏖️ Benefits

• Non-taxable Allowances • HMO and Life Insurance • Annual Wellness Subsidy • Paid Time Offs • Annual Corporate Bonus