Director of People Operations

March 21

Apply Now

Receive Emails with Similar Jobs

Kicksaw

WebsiteLinkedInAll Job Openings

Kicksaw is a Salesforce consulting firm dedicated to maximizing the power of Salesforce for clients in various industries, including healthcare, life sciences, technology, and financial services. They offer a fractional operations model that prioritizes the evolving objectives of their clients, providing services such as implementation, data migration, process optimization, tool integration, data sourcing, and hands-on training. With over 350 Salesforce certifications and a model emphasizing flexibility and client needs, Kicksaw aims to deliver a superior consulting experience and help clients leverage Salesforce for improved performance and ROI.

salesforce • sales operations • sales • revenue operations

51 - 200 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

📋 Description

• Develop HR strategies supporting growth goals while advising leadership on organization and workforce planning • Assess future talent needs and implement targeted training, promotion, and recruitment initiatives • Lead change management efforts for company transitions, scaling, and cultural evolution • Provide strategic HR input on market expansion, M&A, and organizational design decisions • Lead talent acquisition strategy to attract, hire, and retain top Salesforce ecosystem talent • Align hiring initiatives with business objectives based on revenue projections and delivery demands • Guide hiring managers on job descriptions and interview processes while championing Kicksaw's employer brand • Design scalable recruiting frameworks and manage external staffing partnerships to supplement delivery capacity • Evolve our culture as we scale, preserving core values while integrating new teams through M&A • Implement initiatives fostering community and belonging in our remote-first environment • Assess employee engagement through surveys and feedback loops to understand organizational pulse • Preserve and elevate recognition programs celebrating employee contributions and achievements • Refine performance reviews with clear feedback, growth pathways, and accountability • Coach managers on performance management, feedback, and team development • Optimize learning programs, including leadership training, mentorship, and career progression • Implement continuous feedback systems for real-time coaching and support • Oversee a competitive compensation structure, ensuring pay equity through periodic benchmarking • Enhance employee benefits programs to support well-being and retention • Refine bonus and profit-sharing plans to align with company goals and drive performance • Collaborate with Finance to manage HR budgets, including salary, incentives, and rewards • Continuously improve HR policies and processes, ensuring compliance with US and Canada employment laws • Leverage HR tech to streamline operations, reporting, and employee self-service • Manage employee relations with discretion, fairness, and integrity • Build a data-driven HR function providing insights on capacity, satisfaction, recruitment, compensation, and performance

🎯 Requirements

• 10+ years of experience in Human Resources or People Operations • 5+ years of experience in strategic leadership positions • Experience in high-growth professional services or SaaS environments preferred • Proven ability to align HR initiatives with business goals, driving growth and profitability • Knowledge of profit and loss (P&L) statements, budgeting, and financial metrics • Ability to influence senior stakeholders on org design, culture, and talent strategy • Experience developing and leading People Operations teams • Hands-on experience in culture, talent assessment, and integration during M&As • Skilled in relationship-building, coaching, conflict resolution, and change management • Proficient in using HR metrics for decision-making and reporting to leadership • Experience with HRIS platform implementation/management

🏖️ Benefits

• Competitive pay • Comprehensive benefits package (medical, dental, & vision) • Unlimited PTO (with a four-week minimum requested) • 18 paid company holidays • 401(k) match / RRSP match • Technology stipend • Professional development • Annual company retreats • Eligibility to participate in Kicksaw's profit-sharing and employee liquidity programs