Knots - We Automate Zendesk
Knots is a company that specializes in automating Zendesk through a suite of no-code applications. Their solutions streamline customer support processes by automating repetitive tasks such as ticket handling, sentiment analysis, and integration with other business tools. This allows customer service teams to focus on high-value interactions, significantly improving efficiency and reducing operational costs.
zendesk • crm automation
HR People and Culture Manager
March 12
Knots - We Automate Zendesk
Knots is a company that specializes in automating Zendesk through a suite of no-code applications. Their solutions streamline customer support processes by automating repetitive tasks such as ticket handling, sentiment analysis, and integration with other business tools. This allows customer service teams to focus on high-value interactions, significantly improving efficiency and reducing operational costs.
zendesk • crm automation
📋 Description
• Strengthening culture & values in the company. • Collaborating with team leads and developing leadership skills. • Developing and implementing employer branding strategies. • Administrative and legal HR responsibilities for Knots and Till-Freitag.
🎯 Requirements
• Several years of experience in a comparable HR and/or People & Culture role. • Deep understanding of corporate culture, personnel development, and employer branding. • Experience collaborating with executives and in change management. • Strong knowledge of international labor law. • Excellent communication skills, empathy, and a hands-on mentality. • Experience using modern HR tools and processes. • Native or fluent in German; fluent in English.
🏖️ Benefits
• 100 % Remote. • Flexible working hours. • Further training, courses, and workshops available. • Regular exchange and feedback talks for transparency and openness. • Co-working opportunities and team events in Germany and abroad. • Strong focus on long-term collaboration.
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March 3
Develop and enhance company culture at Knots and Till-Freitag in a remote setting.
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