Data Analytics Associate

April 11

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Knowledge Anywhere

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Knowledge Anywhere is a provider of a feature-rich Learning Management System (LMS) designed to streamline and enhance corporate training programs. The company offers a centralized platform that allows businesses to create, manage, and track training courses for employees, customers, or partners. The LMS includes advanced features such as assessments with AI, badges & leaderboards, course conversion tools, and reporting & analytics, among others. Knowledge Anywhere caters to various industries such as financial services, healthcare, manufacturing, and more. They also provide custom course development, a large course library, and virtual reality training solutions to meet diverse training needs. With a focus on compliance, employee onboarding, and talent development, Knowledge Anywhere aims to improve training efficiency and drive organizational growth.

Corporate eLearning Solutions • Learning & Development • Online Training • Virtual Classrooms • Learning Management Systems

11 - 50 employees

Founded 1998

☁️ SaaS

📚 Education

🏢 Enterprise

📋 Description

• The MLS Analyst, Anywhere MLS Integrations is responsible for driving the execution of three-way MLS agreements between outside vendors, Brand Brokers, and various MLSs. • The Analyst will ensure that all MLS feeds are in compliance to prevent data loss, as well as manage payments for these feeds. • This position will serve as an MLS Subject Matter Expert (SME) and will share their knowledge with temporary workers assisting in the launch of new products.

🎯 Requirements

• Associates degree or higher in Business, Marketing, Communications, Information Technology or related discipline • 2+ years digital product support experience in a customer service role • Excellent interpersonal and customer service skills • Strong verbal and written communication skills • Ability to change gears quickly to support different customers and products • Able to manage own workflow while coordinating with project teams and management on schedules, requirements, goals, and assignments as needed • Must be well-organized, process/detail oriented with ability to manage multiple projects/issues simultaneously • Customer-focused and delivery-oriented • Excellent work ethic and a tendency to go above and beyond, can do attitude • Team player and an excellent communicator who can work with a variety of people at various levels throughout the company • Ability to work collaboratively as a team member • Can work autonomously, proactively identifying and impacting opportunities while also identifying and resolving issues • Ability to multi-task, prioritize, perform under pressure, and be flexible with changing business needs • Ability to manage and meet tight deadlines • Technologically proficient with a strong proficiency with Microsoft Office Suite, including Teams, Outlook, Word, Excel, Airtable a plus.

🏖️ Benefits

• EOE including disability/veteran. • At Anywhere, actual compensation within the range will be dependent upon the individual's skills, experience, and qualifications.