Clinical Staff Services Manager

March 19

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knownwell

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knownwell is a healthcare provider offering comprehensive, empathetic primary care and obesity medicine services. The company is dedicated to reshaping healthcare to provide unbiased, shame-free care for individuals of all sizes. They emphasize patient-centered care, focusing on both primary and metabolic health, and offer a range of services including remote patient monitoring, nutrition counseling, health coaching, and prescription medications. knownwell operates with a mission to combat weight bias in healthcare and create personalized care plans for their patients.

11 - 50 employees

⚕️ Healthcare Insurance

🧘 Wellness

💰 $20M Series A on 2023-12

📋 Description

• Meet knownwell, weight-inclusive healthcare for all. Join a dynamic company that is changing the way care is delivered to patients with obesity. • knownwell is a weight-inclusive healthcare company offering metabolic health services, primary care, nutrition counseling and health coaching services for anyone of any size. • Our hybrid model allows for both in-clinic and virtual care to bring support to patients where and when they need it. • The fully remote Clinical Staff Services Manager is responsible for ensuring the seamless onboarding, credentialing, and ongoing support of our clinical team, including leading communications and the implementation of new clinician workflows and/or tools. • This role is crucial to maintaining compliance, improving operational efficiency, and enhancing the clinician’s experience and preparedness to perform patient care. • Position: Remote • Schedule: Full Time Monday-Friday with flexible scheduling • EMR: Athena

🎯 Requirements

• Bachelor’s degree in Healthcare Administration, Business, or a related field; Master’s degree is preferred. • Minimum of 3+ years in healthcare operations, and demonstrated knowledge of clinician licensing and credentialing processes • Strong project management skills with the ability to streamline workflows and improve operational efficiency using data driven insights. • Excellent verbal and written communication skills • Exceptional organizational skills with strong attention to details is critical • Demonstrated experience managing or leading interdisciplinary clinical team in the implementation of new initiatives and cross-functional projects. • Skilled at delivering strong internally facing service and support • You believe in inclusive, compassionate care. • Ideally, you have a deep understanding of healthcare workflows and patient care demands. • You thrive in a fast-paced, growing healthcare environment with competing priorities. • Experience with Lean, Six Sigma, or other process improvement methodologies is a big plus. • You are excited to work with a collaborative team of physicians, APC’s, registered dietitians, medical assistants, registered nurses, pharmacists, and other staff. • Must have access to high-speed internet and phone lines to support a fully remote practice.

🏖️ Benefits

• Comprehensive benefits package (Medical, Dental, Vision, 401k match, PTO)