Senior Workday Financials Consultant - Customer Module Experience

October 23

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Kognitiv Inc.

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Workday Consulting • Workday Support • Workday Integrations • Workday Security • Workday Compensation

201 - 500 employees

☁️ SaaS

🏢 Enterprise

🤝 B2B

Description

• Implement and configure Workday solutions for a global customer base. • Design, configure, test, and deploy business requirements across multiple Workday Financials module(s) while remaining flexible to clients' changing needs. • Conduct working sessions with clients to gather, understand, and analyze business requirements. • Assess actual client needs and propose recommendations and/or alternative solutions to meet client goals. • Advise clients on best practices, recognize, and recommend process improvements, and implement system enhancements. • Lead, consult, execute, and prioritize conflicting demands on medium to high complexity projects across multiple, concurrent clients without supervision for area(s) of expertise. • Frequently discuss and can articulate to clients, lessons learned from previous client experience, Workday best practices, and Kognitiv's Point of View. • Ensure customers understand and take advantage of Kognitiv and Workday best practices. • Manage the project scope, quality, and timeline for area(s) of expertise. • Provide guidance, instruction, direction, and coaching to team members. • Review team members' work as necessary to ensure quality. • Perform research on problems, identify the true cause, and present/implement corrective measures to the client. • Seek opinions and feedback on alternative solutions from team members to solve client needs. • Contribute to the organization's knowledge management repository through formal and informal avenues (ex: Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices, etc). • Act as a mentor and coach for less experienced team members. • Strive to innovate and suggest new approaches to deploy Workday efficiently and effectively. • Gain an intermediate understanding of touch points, dependencies, and integration aspects across different Workday area(s). • Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc). • Demonstrate Kognitiv's core value, "act like an owner", in all aspects of work.

Requirements

• 4+ years' experience leading and deploying Workday implementations, supporting Workday Post Production / AMS Services, or as a client of Workday. • Deep knowledge of Workday Core Financials/Security/Reporting as well as at least one additional module (Procurement, Suppliers, Expenses, Projects, FDM/Financial Accounting with Advanced Financial Reporting, Customers and Customer Billing, Education and Government, Prism, BIRT). • Ability to lead medium to large projects (acquisitions, phase X, etc) for the full project lifecycle in areas(s) of expertise– from initial scoping/planning, discovery, design, testing, and go live. • Ability to be effectively and actively engaged on multiple, parallel projects of all sizes in both supporting and leadership roles. • Ability to prioritize and organize work to ensure overall timeliness and quality standards with no supervision. • Ability to effectively manage against timelines, deadlines, and goals. • Demonstrated commitment and achievement to delivery excellence and client satisfaction; strong client focus with the ability to understand client needs and build relationships. • Excellent communication skills, both verbal and written. • Ability to communicate clearly and effectively with customers and colleagues in a remote working environment. • Strong consulting skills and a proven ability to influence a wide variety of audiences. • Proven consultative skills to guide client and internal discussions to agreement of solutions in a timely manner. • Willingness and ability to mentor and/or manage other consultants. • Advanced Microsoft Excel skills required. • Ability to work in a fast-paced environment and to adapt to frequent change. • Ability to meet travel requirements (<5% a year).