Program Manager - VHA Financial and Legal Services

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KSA Integration

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Management Consulting • Leadership Development • Training and Education • Strategic Solutions • Business Integration

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Description

• KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB). • We are seeking a highly motivated and experienced Program Manager. • The Program Manager will oversee the delivery of Financial and Legal services to disabled veterans and their caregivers. • Responsible for overseeing Customer Service Representatives (CSRs), Supervisors and Paralegals, ensuring performance goals are met. • Supports the Veterans Health Administration (VHA) Program of Comprehensive Assistance for Family Caregivers (PCAFC).

Requirements

• Minimum of a master’s degree in a business or legal field (such as MBA or JD) • Minimum of 15 years of experience providing finance and legal services • Experience must include call service centers supporting finance and legal guidance. • Must meet government security requirements • Must have or be able to pass a Tier-1 Background investigation. • Non-expired Tier-1 or higher background investigations meet this requirement.

Benefits

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents) • HSA / FSA Medical Plans • PTO • Flexible Work Environment and Encourage Work/Life Balance • 401K with Company Match • Observes all federal holidays • Professional Development/Tuition Reimbursement Program • Annual Career Development Process