Quality Assurance Engineer - Manual

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Kustomer

WebsiteLinkedInAll Job Openings

customer experience • customer service • CRM • CX • SaaS

201 - 500 employees

Founded 2015

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 $60M Venture Round on 2023-05

Description

• Conduct thorough manual testing of our web application to identify defects before production • Develop and refine detailed test cases based on product requirements and user scenarios • Set up data for comprehensive testing across different use cases, including edge cases and high-volume data sets • Collaborate with product owners and engineers to understand the features, functionality, and expected user experience • Iterate on testing strategies to accommodate new features and evolving business needs • Maintain detailed documentation of test results, defect reports, and test case iterations • Suggest and potentially implement new testing tools, working within or beyond JIRA as needed • Participate in cross-functional meetings to stay up-to-date on product roadmaps and ensure the testing strategy aligns with overall business objectives

Requirements

• Proven experience in manual testing of SaaS web applications, e-commerce, or high-traffic sites • Deep understanding of the full lifecycle of manual testing, from test case design to defect reporting • Excellent attention to detail, capable of identifying edge cases and small discrepancies that could impact user experience • Experience testing applications that handle large volumes of data and/or search results • Effective communication skills that enable you to collaborate with product teams and explain testing strategies • Ability to work independently, proactively solve problems, and iterate quickly based on test results. • Experience with JIRA or similar project management and bug-tracking tools • Strong problem-solving skills with the ability to reproduce and troubleshoot complex issues across multiple environments

Benefits

• competitive salaries • stock options • 100% healthcare coverage • 401K • WiFi and Mobile reimbursement • generous vacation policy