Quality Assurance Analyst II

3 days ago

🇺🇸 United States – Remote

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

🌴 South Carolina – Remote

Although this job is listed in South Carolina, this company may be open to hiring remote in other states.

💵 $28 - $45 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

TD

WebsiteLinkedInAll Job Openings

personal & commercial banking • brokerage services • mutual funds • asset management • insurance

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Description

• The Quality Assurance Analyst II is responsible for ensuring overall service and/or department quality standards are met. • Ensures adherence to set quality standards. • Leads and executes projects to attain company and/or department objectives which may require directing the work of others. • Identifies opportunities for process improvements to advance service quality and/or streamline functions. • Recommends and implements department training needs. • Maintains and develops expanding knowledge of company and/or department systems; assists with system implementation/conversion as needed. • Coordinates quality control and/or compliance activities. • Creates manuals, reports and documents and make updates as needed. • Participates in special projects and performs additional duties as assigned. • Recommends, facilitates and/or coordinates Employee training. • Monitors Employee and/or division performance to ensure compliance with department and/or company standards. • Contributes to a positive, ethical and respectful working environment and communicate openly with others.

Requirements

• Bachelors degree or progressive 3-5 years related experience required. • Excellent written and verbal communication skills. • Proven time management and organizational skills. • Strong computer skills. • Ability to work flexible hours, including possible evenings and weekends. • Proven problem solving skills. • Excellent interpersonal skills. • Proven ability to work as an active participant in a team as well as independently. • Experience in a unpredictable and fast-paced environment. • Proven ability to be detail oriented.

Benefits

• Total Rewards package includes base salary and variable compensation/incentive awards. • Health and well-being benefits. • Savings and retirement programs. • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO). • Banking benefits and discounts. • Career development and reward and recognition.