Kustomer
Kustomer is a customer service platform that combines CRM, ticketing, and artificial intelligence to deliver a comprehensive solution for efficient and personalized customer experience management. The platform offers self-service options for customers, empowering them with instant solutions, and provides tools for agents to deliver exceptional service. Kustomer harnesses the power of AI to automate and optimize customer queries and interactions across multiple channels, ensuring secure and seamless experiences for both customers and service agents. The company's AI-driven approach enhances customer satisfaction and operational efficiency.
customer experience • customer service • CRM • CX • SaaS
Software Engineer - Full Stack
January 8
🇺🇸 United States – Remote
💵 $130k - $175k / year
⏰ Full Time
🟠 Senior
🧑💻 Full-stack Engineer
🦅 H1B Visa Sponsor
AWS
Cloud
Docker
EC2
Firebase
Google Cloud Platform
Java
JavaScript
Jest
Kubernetes
Mocha
MongoDB
Node.js
NoSQL
Python
React
Selenium
Go
Kustomer
Kustomer is a customer service platform that combines CRM, ticketing, and artificial intelligence to deliver a comprehensive solution for efficient and personalized customer experience management. The platform offers self-service options for customers, empowering them with instant solutions, and provides tools for agents to deliver exceptional service. Kustomer harnesses the power of AI to automate and optimize customer queries and interactions across multiple channels, ensuring secure and seamless experiences for both customers and service agents. The company's AI-driven approach enhances customer satisfaction and operational efficiency.
customer experience • customer service • CRM • CX • SaaS
📋 Description
• Kustomer is looking for a Full Stack Engineer • Architect and build user interfaces for complex web apps • Developing applications using JavaScript, React, and Node.js • Collaborate with cross-functional teams for project requirements
🎯 Requirements
• 7-10+ years of software development experience • Bachelor's degree in Computer Science, Software Engineering, or a related field • Strong proficiency in modern server-side languages • Strong understanding of software engineering principles • Experience in building web applications using React.js • Experience with RESTful API development • Familiarity with cloud platforms such as AWS or GCP • Familiarity with version control systems, such as Git • Ability to diagnose and debug complex issues
🏖️ Benefits
• competitive salaries • stock options • 100% healthcare coverage • 401K • WiFi and Mobile reimbursement • generous vacation policy
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