Kyndryl
Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.
Cloud Services for public cloud and private cloud • Enterprise Data Services • Security & Resiliency Services • Enterprise Infrastructure Services • Digital Workplace Services
Security and Resiliency Consultant Delivery Leader
March 20
Kyndryl
Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.
Cloud Services for public cloud and private cloud • Enterprise Data Services • Security & Resiliency Services • Enterprise Infrastructure Services • Digital Workplace Services
📋 Description
• design, build, manage and modernize mission-critical technology systems • deliver exceptional service and revolutionize the world of technology • ensure customers receive top-notch service within a contractual framework • inspire and guide team experts to deliver high-quality IT services • align solutions with customers' evolving business needs • propose and implement tailored solutions that exceed customer expectations • foster strong relationships with customers and collaborate closely with Delivery Partner • own technical and managerial support for field engineers and IT services • troubleshoot incidents, problems, changes, and escalations • collaborate with Delivery Partners, Architects, and SREs to maintain reliable systems • create an environment that promotes innovation, collaboration, and customer success
🎯 Requirements
• 5+ years of experience leading delivery teams and quality services to customers • sound knowledge of Kyndryl competencies, managed platforms, IT services, technology vendors • experience in leading teams through incident, problem and change management, as well as root cause analysis • ability to partner with Delivery Partner(s) and work with SREs to generate positive customer outcomes • AIOps hands-on knowledge, automation and innovation-oriented mindset • well versed for direct and constant interaction with the customer • sympathetic and empowering delivery resource manager, fostering growth
🏖️ Benefits
• state-of-the-art resources and Fortune 100 clients • opportunities to innovate, build new capabilities, new relationships, new processes, and new value • access to employee learning programs for certifications from Microsoft, Google, Amazon, Skillsoft, etc. • company-wide volunteering and giving platform to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations
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