UX Designer

Yesterday

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Logo of L2L

L2L

Manufacturing Operations Management • SaaS • Lean Manufacturing Processes • Continuous Improvement Culture • Employee Engagement

Description

• Drive Innovation: Leverage insights from user research to prioritize features that address real market needs, give us a competitive edge, and boost customer satisfaction. • Improve Retention: Create designs that are so seamless they reduce churn, lower support costs, and build lasting customer loyalty. • Accelerate Delivery: Craft high-quality designs—wireframes, prototypes, user flows—that help us move fast, cut development costs, and deliver a great product-market fit. • Uncover Insights: Dive deep into user research with surveys, interviews, and usability testing to understand pain points and identify opportunities, especially in complex industries like manufacturing. • Design Intuitive Solutions: Develop wireframes, prototypes, and workflows that bring features to life, always keeping a mobile-first mindset and complex workflows in mind. • Engage with Customers: Build meaningful relationships with users through face-to-face interviews, site visits, and virtual meetings to inform your designs. • Analyze Performance: Use UI analytics tools (like UserPilot, Pendo, or Google Analytics) to measure how features perform and refine your designs accordingly. • Collaborate Across Teams: Work closely with our Product Managers to define user stories and Developers to ensure your designs are technically feasible and achievable. • Optimize for Mobile: Design with responsive and native mobile experiences in mind, making sure users get the best experience, no matter the device. • Stay Flexible: Navigate changing priorities and projects with ease as new insights emerge or business needs shift.

Requirements

• 5+ years designing applications for complex environments like manufacturing or industrial workflows. • A strong portfolio showcasing responsive and native mobile designs. • Expert-level skills with design and prototyping tools like Figma. • Proven ability to work effectively with cross-functional teams, including Product Managers and Developers. • A knack for engaging directly with users and turning insights into action. • Familiarity with tools like UserPilot, Pendo, or Google Analytics. • Strong analytical skills to interpret data and inform design decisions. • Comfort in a fast-paced, ever-changing environment. • Must be able to work core hours in US Eastern Time, with some overlap for US Mountain and European time zones.

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