Labelmaster
Labelmaster is a company that specializes in providing products and services for hazardous materials management, ensuring compliance with regulations related to labeling and shipping dangerous goods. Their solutions help businesses safely transport hazardous materials while adhering to safety and legal standards.
Dangerous Goods Shipping • Hazardous Materials Logistics • Training & Software • Regulatory Compliance • Lithium Battery Regulations
Customer Success Advocate
February 14
🇺🇸 United States – Remote
💵 $20 - $24 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
Labelmaster
Labelmaster is a company that specializes in providing products and services for hazardous materials management, ensuring compliance with regulations related to labeling and shipping dangerous goods. Their solutions help businesses safely transport hazardous materials while adhering to safety and legal standards.
Dangerous Goods Shipping • Hazardous Materials Logistics • Training & Software • Regulatory Compliance • Lithium Battery Regulations
📋 Description
• This position manages primary order channels, customer engagement, and excellent customer service. • Requires familiarity with technical processes, fast data entry skills, and excellent communication. • Expected to meet and exceed all Customer Success metrics • Contributes to Labelmaster’s growth by supporting internal & external customer relationships.
🎯 Requirements
• 2 Years customer service experience required • MS Office Suite experience required • CRM Experience preferred • Customer Service peer training experience preferred • Customer escalations, problem solving and triage experience preferred
🏖️ Benefits
• Health Insurance • Dental & Vision Insurance • Life Insurance • Medical & Childcare Flexible Spending Accounts • Education Assistance • 401(k) with Matching • Fitness Bank • Pre-tax Transit Program • PTO Bank • Paid Holidays • Paid Diversity Days • Volunteer Time Off • Referral Bonus Program
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