Principal Software Engineer

December 8, 2024

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Laivly

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Laivly is a company that provides collaborative AI solutions for contact centers, empowering customer service agents through automation and support tools. Their key product, a cobot named Sidd, integrates seamlessly with existing technology stacks to enhance efficiency, accuracy, and customer satisfaction. Laivly's solutions offer real-time transcription, call summaries, and AI-driven support across multiple communication channels, such as email, chat, SMS, and social media, without requiring replatforming. The company focuses on ethical AI use, ensuring their technology respects user rights and privacy while providing measurable improvements in contact center performance.

Artificial Intelligence • Machine Learning • Robotic Process Automation • AI • Bot Technology

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

📋 Description

• Design, implement, and optimize software solutions using modern frameworks and technologies • Tackle complex engineering challenges with creative approaches • Guide and mentor junior and mid-level engineers • Continuously learn and integrate new technologies • Work closely with product managers, designers, and stakeholders • Uphold high standards in code quality, testing, and documentation

🎯 Requirements

• Minimum 5 years proven experience in software development with deep expertise in .NET , Node.js , and Python • Strong knowledge and hands-on experience with generative AI tools, frameworks, and applications • Proficiency in a variety of programming paradigms and languages (e.g., Java, Go, or others is a plus) • Ability to independently solve challenging problems with limited guidance • Demonstrated capability to mentor and lead other engineers, creating an inclusive and empowering team environment • Strong understanding of system architecture, microservices, and cloud-based technologies (e.g., AWS, Azure, or GCP) • Familiarity with modern development practices such as CI/CD, Agile, and DevOps principles • Excellent communication skills, with the ability to articulate complex technical concepts to a range of audiences • 2 or more years in a fast paced start-up environment • Experience in AI/ML applications, including natural language processing and deep learning • Familiarity with front-end frameworks (e.g., React, Angular, or Vue.js) • Contributions to open-source projects or a portfolio showcasing innovative projects