Site Reliability Engineer

June 20

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Lakeside Software

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Lakeside Software helps IT teams monitor and optimize environments by focusing on the quantified end-user experience.

Big Data for End User Computing • VDI Assessment • Modeling • Migration & Planning • Business Intelligence for IT

201 - 500

💰 Private Equity Round on 2020-02

Description

•Install and upgrade Lakeside's proprietary software, SysTrack, in Azure •Troubleshoot and remediate technical application and service issues related to SysTrack functionality in the cloud environments •Create Infrastructure as Code (IaC) for the SaaS cloud infrastructures using tools such as Terraform, Azure Resource Manager, Azure CLI, PowerShell, etc •Assist in build processes using CI\CD pipelines for the SaaS application •Assist in monitoring the cloud and responding to alerts •Provide remote support to customer environments, demonstrating exceptional customer service, consistent follow-up, and complete follow-through along with thorough documentation

Requirements

•3+ years of experience in Azure Cloud Administration •2+ years of general database experience with familiarity with one or more query languages (SQL, KQL, etc.) •Familiarity and prior usage of MS Active Directory\Microsoft Entra ID •Experience with application/network troubleshooting and networking protocols •Understanding of Role-Based Access Control (RBAC) principals •Strong customer service, problem-solving, and technical writing skills •Azure certifications (AZ104 or higher), a plus