Sales Operations Manager

September 20

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Description

• Serve as a trusted advisor and thought partner to Sales Leadership. • Collaborate across go-to-market teams to understand the challenges we face, identify the most impactful opportunities, and create and work on projects to address those opportunities. • Own a metric to drive sales and new bookings. Work on projects around that metric and report back on how the metric is changing based on those projects. • Identify, drive, and execute process improvements to drive revenue and sales productivity. • Champion complex cross-functional projects from inception to completion, including ensuring high quality of deliverables, measuring their results, and communicating the business impact. • Design, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams. • Build and evolve reports and dashboards in Salesforce to help individual contributors manage their daily workflows and to help leaders manage their team’s performance. • Partner with the Sales Enablement team to ensure the right tools, training, and communications are in place to enable strategic initiatives. • Partner with the Business Systems team to oversee Salesforce and our surrounding tech stack, including Gong, Outreach, Spiff, and more. • Nurture strong relationships with partners in Marketing, Customer Success, Finance, and Product to align priorities, remove blockers, and keep projects moving forward.

Requirements

• 3+ years of sales or revenue operations experience. • Expertise with Salesforce, including process and dashboard design. • Post-secondary education in computer science, business administration, or relevant discipline. • Excellent communication skills, including presentations, facilitation, and consultative questioning. • Meticulous organization, detail orientation, and task-driven nature. • Natural curiosity, proactive mindset, and the tenacity to challenge the status quo. • Enthusiasm to learn a new, complex domain and the humility to ask for help when needed. • Team player, willingness to step in for team members that need help, demonstrating integrity and positive communication, collaboration, and feedback.

Benefits

• All employees receive fully covered medical, dental and vision coverage • Have some fur babies? - We offer them insurance too! • RELAX and enjoy your time away with our flexible paid time off policy! • We will help you plan for your future - 401K, or RRSP if in Canada, with a company match • Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees • Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships • Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers • Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses • We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country • D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff • An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some "sweet" surprises for those afternoon pick-me-ups