Senior Technical Project Manager

August 13

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League

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Insurance • Health Benefits • Employee Health Benefits • HR • Mobile App

501 - 1000

Description

• Act as a strategic and trustworthy partner between your client and League. • Demonstrate core problem solving skills to support the delivery of a successful implementation and product development in spite of some uncertainty. • Responsible for leading technical workstreams to gather client requirements (e.g. Configuration, Testing, Data and Partner Integrations, Devices, Infrastructure, Security). • Collaborate with Product and Engineering to align clients’ requirements to the product vision and technical capabilities and propose creative solutions to mitigate risks. • Collaborate with Product, Engineering, and other project managers during an implementation to create a single program plan across all League workstreams. • Manage and report on the delivery timeline within the overall program plan and collaborate with client IT teams on how it will be completed and by whom. • Responsible for understanding the critical aspects of the delivery scope to identify key dependencies and potential risks across multiple projects. • Lead client discussions on implementation and/or project activities and working with Strategy Lead to manage key stakeholder relationships. • Supports testing activities across the implementation lifecycle • Works with product and engineering to define and manage the release schedule across the client implementation. • Skilled in project management practices and tools and are able to coach others • Ability to build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. • Identify, communicate and escalate barriers to project and client success. • Lead internal initiatives to develop or improve documentation and processes that contribute to League’s delivery model.

Requirements

• Minimum 8 years in a high-performance account management / implementation capacity; technical or IT account management preferred • 5+ years experience in software and/or product development environment • 5+ years of client management responsibilities in delivery role • 2+ years of project management experience preferred • Bachelor’s degree or equivalent • Experience in the healthcare, technology or healthcare IT company preferred • Completed or working towards the completion of the PMP certification preferred