Senior Manager - Property Claims

March 18

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

+3 more states

🏄 California – Remote ⛰️ Colorado – Remote 🌺 Hawaii – Remote 🦬 Montana – Remote 🌶️ New Mexico – Remote

💵 $110k - $135k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Lemonade

WebsiteLinkedInAll Job Openings

Lemonade is an innovative insurance company that offers renters, homeowners, car, pet, and life insurance with a focus on simplicity, affordability, and speed. It has disrupted the traditional insurance model by using technology and artificial intelligence to streamline the insurance process and provide an exceptional customer experience. Lemonade emphasizes transparency and social impact by operating as a Public Benefit Corporation and B-Corp, and it aims to give back profits to causes chosen by its customers. The company is publicly traded on the New York Stock Exchange under the ticker symbol LMND and is highly rated by users and rating platforms for its customer-centered approach.

insurance • Technology • Behavioral Economics • User Experience • Artificial Intelligence

1001 - 5000 employees

Founded 2015

🤖 Artificial Intelligence

🌍 Social Impact

📋 Description

•Craft and implement forward-thinking strategies for Home Property Claims, focused on elevating customer happiness and operational success, using your strategic superpowers to navigate challenges and drive lasting innovation in operational performance •Embrace AI, leveraging its potential to propel the business forward, enhance customer and employee experiences, and streamline claims processes •Master the art of switching between the bird's-eye view for strategic direction and rolling up your sleeves to dive into the details when necessary, ensuring nothing escapes your keen attention to detail •Set, monitor, and analyze KPIs that keep our claims handling in top-notch shape, driving accountability to deliver operational claims excellence, partnering closely with internal and external teams to achieve these objectives •Keep our processes and policies perfectly aligned with regulatory standards and the Lemonade way •Manage and optimize claims-related expenses to keep our costs efficient and loss adjustment expenses (LAE) accurate •Lead, inspire, and elevate a team of claims rockstars, including leaders, cultivating a culture of excellence and scale the team to meet evolving needs •Unleash your data wizardry to pull, decode, and share complex insights across the organization, empowering smart decisions and spotlighting opportunities to boost department awesomeness •Partner with legends across Lemonade—whether in Actuarial, Underwriting, Product Development, or Communications—to ensure a synchronized and strategic approach to claims management

🎯 Requirements

•10+ years of experience in P&C claims, with an emphasis on property claims •3+ years in a senior leadership role within the claims world •Proven skills in managing and scaling a big team, with a knack for leading leaders and nurturing emerging talent •Passion for AI and technology, with a track record of leveraging digital tools to enhance business outcomes and customer satisfaction •Stellar strategic thinking with a track record of using data analytics for shining up processes •Expertise in pulling, interpreting, and weaving data insights into engaging narratives for stakeholders across all levels •Liability and Litigation claims handling exp. preferred •Unmatched problem-solving chops, with an intuitive sense of when to dive into details and when to steer the ship from a strategic horizon •Experience working hand-in-hand with TPAs and managing partner relationships •Bachelor’s degree, required; bonus points for advanced degrees or industry certifications (e.g., CPCU) •Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture •Ability to work in a remote environment