Level AI
Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.
Sales Engineer
February 11
Level AI
Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.
📋 Description
• Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. • Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. • Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. • By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. • Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. • As a critical member of the team, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. • You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world. • With Level AI, you will get to have fun, learn new things, and grow along with us.
🎯 Requirements
• 7+ years of experience in an enterprise environment with Sales Engineering, Consulting, or other technical customer-facing roles • Strong understanding of SaaS solutions and web app fundamentals • Strong business acumen, and polished presentation skills, with an aptitude for explaining complex technical concepts to laypeople • Experience with data analytics tools and methodologies • Basic Familiarity with ML and AI concepts • Eager to learn, try new things, and take calculated risks • Data-driven, a process-oriented individual who can point to ways you’ve upleveled the product/process and people in your professional experience past • Desire to work in a dynamic startup where your input is desired to help craft our offerings and how we interact with clients
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