LevelUp - WordPress Technical Support & Outsourcing
LevelUp is a company specializing in WordPress technical support and outsourcing services. Founded in 2017, LevelUp provides a range of services aimed at helping WordPress businesses succeed, including technical support and maintenance plans for WordPress sites, one-time fix services, and managed customer support for WordPress theme and plugin developers. They also offer white-label support packages for WordPress design agencies and assistance in building offshore teams to handle WordPress support and development. With a focus on reducing operational overheads, LevelUp helps businesses outsource their technical support needs, offering specialized talent to handle WordPress-related challenges efficiently. The company is based in the UK with a support office in Manila, Philippines.
wordpress • customer support • technical support • customer service • outsourcing
Commission Operations Assistant
March 21
LevelUp - WordPress Technical Support & Outsourcing
LevelUp is a company specializing in WordPress technical support and outsourcing services. Founded in 2017, LevelUp provides a range of services aimed at helping WordPress businesses succeed, including technical support and maintenance plans for WordPress sites, one-time fix services, and managed customer support for WordPress theme and plugin developers. They also offer white-label support packages for WordPress design agencies and assistance in building offshore teams to handle WordPress support and development. With a focus on reducing operational overheads, LevelUp helps businesses outsource their technical support needs, offering specialized talent to handle WordPress-related challenges efficiently. The company is based in the UK with a support office in Manila, Philippines.
wordpress • customer support • technical support • customer service • outsourcing
📋 Description
• Company Overview • LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. • For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. • Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients. • Position Overview • We are seeking a Commission Operations Assistant to assist in managing commission-related tasks and ensure accurate financial data processing. • This role will be responsible for handling commission cycles, processing sales-related data, and maintaining compliance with financial policies. • The ideal candidate will have strong process management skills with experience in commission processing, deal processing, and/or order processing. • This is a remote position, aligned with UK working hours. This means the successful hire will follow a mid-shift schedule in the Philippines.
🎯 Requirements
• Strong attention to detail with a focus on financial data accuracy. • Ability to work efficiently under time constraints and meet strict deadlines. • Experience in sales commission processing, deal processing, or order processing. • Familiarity with Salesforce Opportunities and its role in sales operations. • Ability to follow structured business processes for data validation and approvals. • Proficiency in Excel and Google Sheets for data analysis and management. • Strong communication and problem-solving skills, with the ability to resolve sales queries effectively.
🏖️ Benefits
• Collaborative environment • Fully remote work arrangement • Paid training • Equipment provided • HMO
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