Level Workforce, LLC
Level Workforce, LLC is a woman-owned boutique design and project management business that has served the AEC and real estate industries for over 20 years. Founded in 2018, it has evolved into a premier consulting and staffing agency specializing in providing streamlined solutions for the construction industry. Level Workforce aims to empower clients by offering comprehensive support that includes project management, staffing, financial control, and branding, fostering business growth and success.
Consulting • Construction • Construction Litigation • Construction Project Management • Staffing
On Call IT Specialist - Help Desk
February 15
Level Workforce, LLC
Level Workforce, LLC is a woman-owned boutique design and project management business that has served the AEC and real estate industries for over 20 years. Founded in 2018, it has evolved into a premier consulting and staffing agency specializing in providing streamlined solutions for the construction industry. Level Workforce aims to empower clients by offering comprehensive support that includes project management, staffing, financial control, and branding, fostering business growth and success.
Consulting • Construction • Construction Litigation • Construction Project Management • Staffing
📋 Description
• Provide first-line technical support to internal staff. • Act as the primary point of contact for clients with active IT consulting contracts. • Manage and coordinate IT consulting projects for clients. • Oversee the IT Help Desk service offered to clients. • Maintain accurate and up-to-date documentation for internal IT systems and client environments.
🎯 Requirements
• Bachelor’s degree in Information Technology, Computer Science, or a related field. • Proven experience in IT support and consulting roles. • Prior experience working remotely in similar, remote, hourly capacity. • Strong knowledge of hardware, software, and network systems. • Excellent communication and interpersonal skills. • Ability to prioritize and manage multiple tasks simultaneously. • Experience with IT Help Desk services and ticketing systems. • Strong knowledge of Windows and Mac operating systems. • Experience with IT support tools such as LogMe In or TeamViewer. • Familiarity with network protocols, firewall configurations, and security practices. • Experience with setting up and managing email accounts for Microsoft 365 through GoDaddy. • Experience with DNS settings for GoDaddy & Squarespace. • Proven problem-solving skills and attention to detail.
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