Site Operations Specialist

2 days ago

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Description

β€’ Site Operations Specialist supports a large Retail Pharmacy customer's print environment across the United States β€’ Perform daily fleet analysis to ensure timely processing of activities β€’ Review consumables requests from store associates β€’ Monitor online status of ~30,000 printers β€’ Manage dedicated inbox for consumables requests and escalations β€’ Continually evaluate processes for improvements β€’ Work with internal teams on proactive consumables management β€’ Build high-trust relationships within the Client environment β€’ Work in partnership with Client as a credible advisor for Lexmark's MPS program β€’ Represent Lexmark brand according to mission and guiding principles.

Requirements

β€’ 1-2 years of customer facing experience preferred β€’ Background in Managed Print Services (MPS) preferred β€’ Experience working with Retail Pharmacy customers – as an employee, contractor, or vendor is a plus β€’ Proficient using Microsoft tools, including Excel, PowerPoint, Outlook, and Teams β€’ History working with large, cross functional teams.

Benefits

β€’ Competitive pay and benefits package β€’ Diverse and inclusive workforce β€’ Dynamic and collaborative team environment β€’ Work-life balance β€’ Environmental excellence and community support.

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