Insurance Verification Coordinator

2 days ago

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LifeStance Health

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Healthcare • Psychiatry • Psychology • Outpatient • Therapy

5001 - 10000

💰 Private Equity Round on 2017-01

Description

• Verify patient medical insurance benefits through phone and online access of private insurance companies, Medicare, and Medicaid to obtain benefit information. • Determine insurance benefit compatibility with LifeStance procedures/visits including, but not limited to therapy, medication services, telehealth, etc. • Re-verify existing patient insurance coverage and determine if an insurance benefit plan considers selected products appropriate based on patient need. • Obtain pre-certification or authorization for procedures and enter in to billing system software. • Complete data entry and/or appropriate forms to document patient's benefits coverage. • Alert the Office staff about uninsured or underinsured patients. • Provide accurate, detailed insurance benefits to the requester and detail in the billing system. • Work escalated accounts to facilitate a smooth billing process. • Keep accurate documentation of the verification process in the patient electronic chart. • Resource to other teams regarding the patient benefits. • Support leadership with daily, weekly monthly reporting needs as required.

Requirements

• High school diploma or GED equivalent required • 1+ year of medical facility or medical office billing experience • Professional experience and understanding of insurance products and coverage types • Experience with automated billing systems preferred • Experience with training in business office activities is preferred • Ability to work both in a team environment and independently • Qualified candidates must be legally authorized to be employed in the United States • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Benefits

• medical • dental • vision • AD&D • short and long-term disability • life insurance • 401k retirement savings with employer match • paid parental leave • paid time off • holiday pay • Employee Assistance Program