Digital Forensics Program Manager

April 8

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Logo of Lighthouse

Lighthouse

Lighthouse is a company that specializes in eDiscovery and information governance, leveraging AI for legal outcomes. They provide a range of services including forensics, document review, and compliance, aimed at streamlining data complexities faced by legal teams. With a focus on reducing costs and improving data clarity, Lighthouse partners with industries like financial services, healthcare, and technology to drive smart legal strategies and outcomes through innovative solutions.

Electronic Data Processing β€’ Data Collections β€’ Data Hosting β€’ Technology Assisted Review β€’ Consulting

501 - 1000 employees

Founded 1995

πŸ€– Artificial Intelligence

πŸ›οΈ eCommerce

πŸ’° $23M Debt Financing on 2016-08

πŸ“‹ Description

β€’ Monitor, evaluate and assign incoming forensics requests. β€’ Provide frequent detailed updates to internal clients. β€’ Work with the forensic team, and cross-functionally, to ensure deadlines are met. β€’ Work with our lab team to track and coordinate shipping and receiving of collection kits. β€’ Coordinate collections performed by subcontractors. β€’ Assist with developing, implementing, and optimizing Forensic department workflows and practices. β€’ Monitor, assign and update forensics work-tracking tickets. β€’ Perform other related duties as assigned.

🎯 Requirements

β€’ Three or more years of experience in program or project management and customer service. β€’ Experience in Digital Forensics, eDiscovery or legal services preferred. β€’ Ability to manage competing priorities and work under pressure. β€’ Strong written and verbal communications skills. β€’ High-level understanding of eDiscovery and/or digital forensics. β€’ Proficiency with Microsoft Outlook, Teams, SharePoint, and Word. β€’ Experience with Service Now or other ticketing platforms preferred. β€’ Good time-management skills. β€’ Great interpersonal and communication skills. β€’ Azure Database Administrator Associate certification is a plus.

πŸ–οΈ Benefits

β€’ Medical, dental, and vision benefits. β€’ 401k with company match. β€’ Company paid benefits including Life & AD&D. β€’ Short and long-term disability. β€’ Flexible PTO program and paid volunteer days. β€’ Voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance. β€’ Eligible for annual bonus or incentive program.

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