Senior Project Manager - Client Services

4 days ago

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Lighthouse

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Lighthouse is a company that specializes in eDiscovery and information governance, leveraging AI for legal outcomes. They provide a range of services including forensics, document review, and compliance, aimed at streamlining data complexities faced by legal teams. With a focus on reducing costs and improving data clarity, Lighthouse partners with industries like financial services, healthcare, and technology to drive smart legal strategies and outcomes through innovative solutions.

Electronic Data Processing • Data Collections • Data Hosting • Technology Assisted Review • Consulting

501 - 1000 employees

Founded 1995

🤖 Artificial Intelligence

🛍️ eCommerce

💰 $23M Debt Financing on 2016-08

📋 Description

• Senior Project Manager responsible for managing client annual budget and consulting on eDiscovery best practices. • Identify preferred paths to complete projects focusing on reducing costs, increasing speed, and driving client satisfaction. • Plan, monitor, and manage project communications of pod members. • Train and develop team members on workflows and eDiscovery best practices. • Communicate scope and deadlines to stakeholders. • Initiate work on behalf of clients by creating work orders for tasks associated with data processing, review, and production.

🎯 Requirements

• Bachelor’s degree (Masters or JD a plus) or equivalent experience. • 6+ years of work experience with at least four years of e-Discovery project management experience. • 5+ years of successful experience in a law department, law firm and/or a legal consulting firm or eDiscovery provider. • Relativity experience required. • Excellent eDiscovery skills needed to provide consultation and create client and project solutions that drive the use of technology and workflows that reduce overall client costs, improve speed, and/or deliver a higher quality product. • Knowledge of or the ability to quickly acquire a deep understanding of Lighthouse workflows, internal tools and documentation necessary to act as an internal escalation resource, and ability to work both independently and in a team environment. • Strong communication skills to effectively transmit information via written and verbal communications to convey instructions, identify issues, propose solutions and manage conflicts between internal and external stakeholders. • Project management skills to successfully manage client relationships and execute projects to completion. • Flexibility and adaptability to handle a changing and growing workload. • Strong project management skills including the ability to interpret a variety of instructions provided in written and oral form.

🏖️ Benefits

• Annual bonus or incentive program. • Comprehensive benefits package including medical, dental, vision, and a 401k with company match. • Company paid benefits including Life & AD&D, short and long-term disability, and other wellness plans. • Generous Flexible PTO program and paid volunteer days. • Voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.