Revenue Operations Associate

November 11

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Lightspeed (Formerly SEOshop)

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Webshop platform • E-commerce • hosting • customer support • apps

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Description

• Collaborate with the Revenue Operations team to optimize sales processes by identifying and removing bottlenecks. • Keep Revenue Operations policies, procedures, and project updates well-documented, ensuring all team members have access to the most current information. • Provide support for cross-functional projects by managing project documentation, tracking tasks, and coordinating meetings. • Maintain the accuracy and consistency of internal customer-facing data through regular data cleansing, segmentation, and alignment, while driving improvements in processes and workflows. • Create and oversee key reports, respond to ad hoc Salesforce list requests, and assist analysts with reporting needs. • Contribute to the administration of Salesforce, Outreach, and other tools, and help prioritize related projects.

Requirements

• A solid understanding of sales processes and operations within a SaaS environment. • Proficiency with CRM systems, Excel/Sheets, and other revenue-related tools (experience with Salesforce, Outreach, and Gong is a plus, but not required). • Comfortable working with data analytics, from interpreting reports to developing actionable insights. • Enthusiasm for improving revenue operations in a rapidly growing company. • Strong verbal and written communication abilities. • Capable of thinking strategically while managing multiple projects, collaborating across teams, and meeting deadlines. • Demonstrated problem-solving skills with a knack for organization, both in technical and non-technical areas.

Benefits

• Market-leading salary package • Permanent work from home setup • Coworking space available, if needed • We follow the PH holidays! • Benefits you can enjoy from day one: • HMO for you and your 2 dependents (Maxicare) • 15 Vacation leaves • 10 Sick leaves • Government Mandated Benefits • Reimbursable Food Allowances of 1000PHP per month • Health and wellness benefit of 7500PHP per year • Free LinkedIn Learning License • Free access to Mental Health support and coaching services • Opportunity to grow your career in a company that values internal mobility • Exciting online and in-person events hosted regularly by our Manila Culture Club