Clinical Documentation Specialist

November 8

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Lingraphica

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Aphasia • Online Speech Therapy • Speech-Generating Devices • Speech Therapy Apps • Telemedicine

51 - 200

Description

• The Clinical Documentation Specialist is responsible for obtaining necessary clinical and client paperwork to secure funding for Speech Generating Devices. • Guides Speech Language Pathologists and trains them in using Lingraphica’s Smart Paperwork Portal. • Assists and provides support to SLPs during the paperwork process via email, phone or video. • Reviews completed documentation for thorough and accurate information in adherence to medical necessity guidelines. • Develops and maintains relationships with SLPs; establishes rapport with medical professionals/prescribers. • Accurately and timely documents trial activities and correspondence using company’s internal software tools. • Contributes to special projects and performs other duties as assigned.

Requirements

• High School Diploma or GED, required. • Associate’s or Bachelor’s Degree, preferred • 1-2 years’ experience in customer service or within the healthcare industry • Experience with Adobe, Microsoft Suite, HubSpot (or other CRM), cloud-based phone systems, video meetings (such as Zoom), & instant messaging systems (such as Slack), preferred.

Benefits

• This Organization Participates in E-Verify • Must be able to operate a computer with or without reasonable accommodation. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.