Onboarding Specialist

February 16

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Logo of AtomChat

AtomChat

AtomChat is a link management platform that provides users with a simple and effective way to unify their online presence through a single link, known as a link in bio. Trusted by over 50 million creators, AtomChat allows users to customize their link, track audience engagement, and monetize their content efficiently across various social media platforms such as Instagram, TikTok, and Twitter. With tools for analytics and customization, AtomChat helps individuals and businesses promote their content and grow their audience in a seamless manner.

11 - 50 employees

Founded 2010

🤝 B2B

🛍️ eCommerce

🌍 Social Impact

📋 Description

• El equipo de Onboarding es el área encargada de llevar a cabo los proyectos de implementación de nuevos clientes. • El especialista deberá tener la capacidad de estructurar un proyecto y dar seguimiento en las diferentes etapas. • El Onboarding Specialist será el responsable de garantizar que los nuevos clientes implementen y adopten nuestra plataforma de manera exitosa. • Este rol es fundamental para el éxito de los clientes, asegurando que aprovechen al máximo las funcionalidades de nuestra plataforma y que el proceso de implementación se complete de manera efectiva y eficiente, permitiendo a los clientes alcanzar sus objetivos rápidamente. • Deber ser una persona con alto sentido de responsabilidad, urgencia y vocación de servicio, con capacidad de adaptación al cambio y apasionado por el cumplimiento de metas y objetivos centrándose en el éxito del cliente.

🎯 Requirements

• Experiencia mínima de 2 años en procesos de entrenamiento y capacitación de clientes o usuarios en empresas de tecnología, o SaaS b2b. • Manejo y conocimiento de CRM Hubspot, modulo de ventas y marketing ( NO excluyente). • Manejo de plataformas de comunicación virtuales como GMeets, Zoom, etc. • Deseable portugués avanzado. ( No Excluyente )

🏖️ Benefits

• Relación laboral a largo plazo bajo modalidad de prestación de servicios. • Sueldo competitivo en USD. • 20 días hábiles de vacaciones al año pagas. • Reintegros por servicios de salud y bienestar. • Budget para capacitaciones y desarrollo de carrera. • Cultura centrada en las personas, donde apoyamos tus sueños personales!

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