Technical Writer

2 days ago

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LINQ

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K-12 Enterprise Management • K-12 Financial Software • K-12 Accounting Software • K-12 Foodservice Management • School Communications Software

201 - 500

Description

• Who We Are: We are a national, innovative, high-growth software company devoted to K12 education administration. • LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. • We offer challenging work in a team environment valued for expertise and communication. • About The Team: The Documentation & eLearning Services team is dedicated to creating accessible help content. • As a Tech Writer, you will bridge the gap between Product Development and Support, simplifying complex details into user-friendly guides. • What You’ll Be Doing: Craft user manuals, document product enhancements and collaborate with development. • What We Are Looking For: Strong verbal and written communication skills along with Microsoft tools expertise. • What will Make You Stand Out: Bachelor’s Degree or 3 years of experience in technical writing or development.

Requirements

• Microsoft Word: You know your way around Word like it’s second nature. • Online Help Systems: Got experience with tools like RoboHelp, MadCap Flare, or similar? Perfect! • Graphics Design: Whether it’s Adobe or another graphics software, you’ve got the skills to make visuals shine. • Business Know-How: You understand the basic functions that keep a business running smoothly. • Clear, Concise Documentation: You can turn complex concepts into easy-to-understand, user-friendly guides. • Communication Superpowers: Strong verbal and written skills that get the message across with ease. • Time Management: You’re a pro at juggling tasks and meeting deadlines. • Professionalism: You show up, take responsibility, and can always be counted on. • Email Savvy: Whether it’s Outlook or any other tool, you manage your inbox like a champ. • Microsoft OS Expertise: You’re comfortable navigating and troubleshooting within the Microsoft environment. • Team Player: You work well with others, contribute to group success, and follow through on management’s directives.

Benefits

• Remote working environment • Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin) • One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested) • Company Bonus Plan or Target Sales Commission Plan • Flexible Open Paid Time Off Plan • Paid Parental Leave Policy • 10 paid holidays • 16 hours of paid volunteer time • Blue Cross Blue Shield benefit network (medical/dental/vision) • Low-deductible PPO option or HDHP option with employer contributed HSA • Dental with child orthodontia • 100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance • Health and wellness benefits including gym and Headspace reimbursement • Professional development opportunities