Client Retention Specialist

4 days ago

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Lisinski Law Firm

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Immigration • Legal Services • Bilingual

51 - 200 employees

Description

• The Retention Associate follows up with clients to determine appropriate services. • Assist with complex cases to prevent client cancellations. • Build rapport with clients to maintain relationships. • Provide information to Attorneys regarding case verification.

Requirements

• Must have excellent negotiating skills and the ability to close deals with clients. • Excellent verbal and written communication skills • World-class customer service skills • Positive attitude • Proven ability to meet deadlines and time manage themselves and other