35 Remote Customer Retention Specialist Jobs
Explore flexible and work from home customer retention specialist positions available worldwide. Your career in truly remote companies - apply today.
Yesterday
As a Customer Retention Manager at Kantata, enhance customer satisfaction and implement retention strategies for a professional services automation firm.
Yesterday
Lead customer retention initiatives at Kantata, enhancing satisfaction and loyalty for professional services.
Yesterday
BizIQ seeks a Retention Specialist to enhance client retention and satisfaction through strategic initiatives.
4 days ago
Join Medical Guardian as a Retention Specialist to assist clients in thriving. Enthusiastic candidates needed for remote work.
5 days ago
Trupanion seeks a Customer Retention Specialist to engage with pet owners and retain members. This role involves investigating policy cancellations in a remote setting.
☕ Washington – Remote
💵 $23 / hour
💰 $60M Post-IPO Equity on 2020-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
April 9
Join Trupanion as a Customer Retention Specialist helping pet owners retain their insurance policies.
☕ Washington – Remote
💵 $23 / hour
💰 $60M Post-IPO Equity on 2020-11
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
April 8
Join WindshieldHUB as a Customer Retention Specialist to enhance client relationships and boost sales.
April 6
Join GoStudent as a Customer Retention Manager to focus on customer engagement and satisfaction.
🇪🇸 Spain – Remote
💵 €17k - €20k / year
💰 $95M Venture Round on 2023-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
April 6
As a Retention Specialist, identify churn risks and support customer transitions at ServiceTitan.
April 4
Engage with JumpstartMD members to improve retention and resolve concerns regarding their membership.
April 3
Drive customer success as a Retention Specialist at Paystone, ensuring positive client engagement and retention.
🇨🇦 Canada – Remote
💰 Venture Round on 2021-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
April 3
Patient Retention Specialist managing calls to retain patients at ExactCare Health. Responsibilities include addressing concerns and making inquiries to enhance patient retention.
🏈 Ohio – Remote
💰 Private Equity Round on 2016-03
⏰ Full Time
🟢 Junior
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
April 2
Oversee CRM and email marketing systems for clients while developing strategies to enhance customer retention.
April 2
Lead subscription retention strategies for Trafilea's multiple intimate apparel and beauty brands.
April 2
Join AnewHealth as a Patient Retention Specialist, handling inbound calls to retain patients and answer inquiries.
🏈 Ohio – Remote
💰 Private Equity Round on 2016-03
⏰ Full Time
🟢 Junior
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
April 2
Work as a Retention Specialist at Roofr, reducing churn and maximizing customer retention through engagement.
🇨🇦 Canada – Remote
💰 $12M Series A on 2022-09
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔄 Customer Retention Specialist
🚫👨🎓 No degree required
March 29
Looking for a Retention Manager to work on a dating app for a social discovery company.
March 28
Join Gains Intermediate as a Billing & Retention Specialist to manage client accounts and enhance revenue through payment strategies.
🇺🇸 United States – Remote
💵 $65k - $75k / year
💰 Private Equity Round on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
March 28
Assist clients facing financial hardship at Beyond Finance and ensure loyalty in their programs.
🇺🇸 United States – Remote
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
March 28
Educate and assist clients facing financial hardship at Beyond Finance to ensure loyalty.
🇺🇸 United States – Remote
💰 $110M Debt Financing on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔄 Customer Retention Specialist
🦅 H1B Visa Sponsor
+16 More Jobs Available!
Top Companies Hiring Remote Customer Retention Specialists
ExactCare
Chronic Care Pharmacy-at-Home • Medication Management for High-Risk Patients • Medication Therapy Management
501 - 1000
💰 Private Equity Round on 2016-03
Job Openings
IGEL Technology
Thin Client Software and Hardware • Solutions and Engineering • Endpoint Management
201 - 500
Job Openings
Remote Customer Retention Specialist Salary Expectations
The average salary for remote customer retention specialists is $86,191 per year. This is based on data from 30 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Customer Retention Specialist (1-2 yrs) | 8 | $69,506 |
🟡 Mid-level Customer Retention Specialist (2-4 yrs) | 18 | $81,381 |
🟠 Senior Customer Retention Specialist (5-9 yrs) | 2 | $137,090 |
🔴 Lead Customer Retention Specialist (10+ yrs) | 2 | $145,331 |
Frequently asked questions
You need strong communication skills, problem-solving abilities, analytical thinking, and familiarity with customer relationship management (CRM) tools. Empathy and active listening skills are also crucial for understanding and addressing customer needs.
A degree in business, marketing, or a related field is typically preferred. Relevant experience in customer service or retention also matters. Certifications in customer service or CRM software can enhance your profile.
Responsibilities include managing customer relationships, analyzing customer feedback, implementing retention strategies, resolving issues promptly, and collaborating with marketing and sales teams to improve customer experience.
Benefits include flexible working environments, reduced commuting costs, access to a broader job market, and the opportunity to develop skills in customer engagement and retention strategies.
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Frequently asked questions
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