Technical Systems Analyst

March 5

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Logo of Lithia & Driveway

Lithia & Driveway

Lithia & Driveway is one of the largest providers of personal transportation solutions in the United States. The company is among the fastest growing in the Fortune 500, allowing consumers to buy, sell, and service vehicles either digitally or through its 297 locations across the US and Canada. Lithia & Driveway is committed to improving and giving back to the communities it serves, embodying its mission statement 'Growth Powered by People'.

New & Used Car Sales • Automotive Service • Financing • Toyota • Ford

10,000+ employees

Founded 1946

🚗 Transport

🛒 Retail

💰 Post-IPO Debt on 2019-12

📋 Description

• Gather and analyze technical requirements for new systems and applications • Collaborate with developers, administrators, and stakeholders to design, test, and implement solutions • Provide technical support and troubleshoot system issues • Ensure security compliance and document technical processes • Analyze key metrics (ROI, KPI, SLA/OLA) and generate performance reports • Conduct A/B testing to evaluate solution effectiveness • Support ServiceNow administration, QA, UAT, and release management

🎯 Requirements

• Bachelor's degree in Computer Science, IT, or related field (or 2+ years of relevant experience) • Experience in system analysis, product management, design, testing, and release management • Strong analytical and problem-solving skills, with the ability to translate business data into actionable insights • Knowledge of (Scaled) Agile, SDLC, and SecDevOps is a plus • Excellent verbal, written, and graphical communication skills • Preferred certifications: ITIL, ServiceNow Reporting & Performance Analytics, Lean Six Sigma

🏖️ Benefits

• Competitive pay • Medical, Dental and Vision Plans • Paid Holidays & PTO • Short and Long-Term Disability • Paid Life Insurance • 401(k) Retirement Plan • Employee Stock Purchase Plan • Lithia Learning Center • Vehicle Purchase Discounts • Wellness Programs

Apply Now

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