Salesforce Solution Architect

20 hours ago

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Litify

WebsiteLinkedInAll Job Openings

LegalTech • Legal Technology • Legal Operations • Practice Management • Law Software

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

💰 $50M Series A on 2019-06

Description

• Own the successful end-to-end implementation of Litify (SaaS platform built on Salesforce.com) for new customers • Also own the technical solution and implementation for any new project engagements post initial onboard; partner with a Project Manager during the process • Serve as the primary technical client facing contact during a project – know how to speak to both technical and non-technical stakeholders; be able to translate and communicate more complex/technical topics to client business stakeholders • Operate as the product expert and trusted advisor of new customers, and guide them with industry and product best practices • Travel to visit new customers on site, and lead in-person technical and business discussions with senior law firm leadership, and team members from across the organization • Gather requirements from key stakeholders, and translate them into clear, actionable technical requirements • Design, build, and implement custom applications using the declarative customization capabilities of the Salesforce Platform; partner with internal development team when needed • Be comfortable with data in/out analysis, mapping and solutions; partner with internal data migration team to complete data and file migration from legacy systems onto Litify • Partner with Litify Product, Engineering and QA teams to provide and facilitate customer feedback and pain points.

Requirements

• 2-5 years experience of Salesforce consulting, completing Salesforce implementations and/or experience managing complex projects on the Salesforce.com platform • Experience with Salesforce Lightning • Experience with Process Builder, Flows, Workflows, Approval Processes, Email Alerts, etc. • Good interpersonal skills, are diligent, have an eagerness to learn and excel in a high-paced environment, are constantly thinking about how we can continuously improve the platform, pay attention to the details, care about serving customers and delivering a great product, and most importantly are resourceful and enjoy problem solving • Willing to travel when needed (~10%) • Certified Salesforce Administrator (ADM 201) or other Salesforce certifications • Experience working for or with law firms or the legal industry (big plus) • Knowledge of managed packages for Salesforce regarding: CTIs/Phone System Integrations, E-Signature Solutions, Document Generation and Document Management Solutions, Marketing Integrations • Salesforce development experience • Experience working at other Salesforce ISVs • Trailhead Ranger badge

Benefits

• Bonus and benefits