Microsoft 365 is a cloud-based suite of productivity applications designed for individuals, families, businesses, and educational institutions. It includes popular tools such as Word, Excel, PowerPoint, Outlook, and Teams, providing users with the ability to create, collaborate, and share documents and data seamlessly across devices. Microsoft 365 enhances productivity with features like Microsoft Copilot, which integrates AI capabilities to assist users in their everyday tasks, ensuring secure storage and organization of files while facilitating effective teamwork and communication.
4 days ago
π» Alaska β Remote
πΊ Hawaii β Remote
+10 more states
π΅ $19 - $21 / hour
β° Full Time
π‘ Mid-level
π Senior
π§ Analyst
Microsoft 365 is a cloud-based suite of productivity applications designed for individuals, families, businesses, and educational institutions. It includes popular tools such as Word, Excel, PowerPoint, Outlook, and Teams, providing users with the ability to create, collaborate, and share documents and data seamlessly across devices. Microsoft 365 enhances productivity with features like Microsoft Copilot, which integrates AI capabilities to assist users in their everyday tasks, ensuring secure storage and organization of files while facilitating effective teamwork and communication.
β’ Completes scheduled and urgent benefit additions, terminations, and changes timely and accurately to prevent member access to care issues, missed performance guarantees and potential liquidated damages β’ Acquires and maintains a basic level of knowledge and interpretation of multiple adjudication system screens and functions on a field-by-field level to design both standard and custom configurations to meet client expectations β’ Complies with standards set forth regarding benefit design and configuration including HIPAA, NCPDP and Navitus internal business standards β’ Performs quality assurance peer reviews and uses sound business judgment and expertise to contribute toward the creation of root cause analysis of issues β’ Uses departmental workflow management, issue resolution and reporting tools for troubleshooting and responding to general customer questions and issue resolution requests β’ Contributes to the creation and ongoing maintenance of departmental training materials, work instructions and policies β’ Conducts system enhancement and regression testing of a low to moderate level of complexity for benefit configuration processes to ensure compliance with state, federal and client regulations/standards β’ Other duties as assigned
β’ Associate degree or equivalent work experience β’ Basic experience with Microsoft Office, specifically Word and Excel β’ Participate in, adhere to, and support compliance program objectives β’ The ability to consistently interact cooperatively and respectfully with other employees
β’ Top of the industry benefits for Health, Dental, and Vision insurance β’ 20 days paid time off β’ 4 weeks paid parental leave β’ 9 paid holidays β’ 401K company match of up to 5% - No vesting requirement β’ Adoption Assistance Program β’ Flexible Spending Account β’ Educational Assistance Plan and Professional Membership assistance β’ Referral Bonus Program β up to $750!
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π΅ $77.2k - $115.9k / year
β° Full Time
π‘ Mid-level
π Senior
π§ Analyst
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