Marketing Engagement - Automation Lead

November 6

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Logo of Liven

Liven

Payment • Rewards • Food & Beverage • Data • Finance

51 - 200 employees

☁️ SaaS

Description

• Join the revolution in hospitality tech at Liven. • Oversee customer onboarding, campaign customization, and automation to maximize performance. • Collaborate closely with internal teams and customers to create tailored solutions.

Requirements

• 2+ years of experience with Active Campaign in a support, solutions, or implementation role. • 5+ years of experience in marketing automation, with a proven track record in client implementations and customer support. • Strong problem-solving abilities with the capacity to analyze customer needs and create effective, tailored solutions. • Excellent communication skills (both written and verbal), with a focus on delivering customer satisfaction. • Ability to work cross-functionally with product, sales, and other teams to deliver customer-centric solutions. • Proficiency in tracking ROI and using data to report on key metrics, comfortable with numbers and performance analysis. • Demonstrated discipline in task management and communication. • Experience in Point of Sale (POS), Hospitality, or Fintech industries is highly preferred.

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