Release Manager II

March 19

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LivePerson

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LivePerson is a company that provides a dynamic platform for businesses to manage their digital connections through URL shortening and QR code generation. The platform offers solutions such as branded links, mobile links, and landing pages, with advanced analytics and tracking capabilities. LivePerson's technology is designed to enhance the user experience across various industries, including retail, consumer packaged goods, hospitality, media, technology, healthcare, and finance, among others. It empowers businesses to engage their audiences more effectively, providing tools for developers, marketing teams, and customer service to streamline communication and optimize customer interactions. Adopted by over 500,000 global customers, LivePerson connects millions of users monthly with its comprehensive digital connection solutions.

Messaging • Automation • Bots & AI • Artificial Intelligence • Conversational AI

1001 - 5000 employees

Founded 1995

☁️ SaaS

🤝 B2B

💰 $2.3M Post-IPO Equity on 2012-06

📋 Description

• LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. • We are seeking a highly organized and detail-oriented Release Manager II to oversee the end-to-end release lifecycle for our software applications and services. • The Release Manager will coordinate with cross-functional teams, ensure timely and quality deployments, and improve processes to minimize risks and maximize efficiency. • A strong technical background, problem-solving abilities, and excellent communication skills are essential to deliver reliable, customer-focused releases that align with business goals and minimize disruptions across environments.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). • 4+ years experience in project management, release management or related roles. • Strong understanding of software development lifecycle (SDLC), CI/CD pipelines, and Agile methodologies. • Excellent communication and interpersonal skills, with the ability to work with technical and non-technical stakeholders. • Proficiency in management tools such as ServiceNow, Jira, Smartsheet, Monday. • Excellent analytical, problem-solving, coordination, and teamwork skills.

🏖️ Benefits

• Additional Pension scheme, deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements • Development: Generous tuition reimbursement (up to 6.000USD per year) and access to internal professional development resources • Internet and Mobile reimbursement • Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact. • Monthly connection: Join our monthly connection pizza day in the office!