Customer Success Manager

September 11

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LogicManager

Enterprise Risk Management (ERM) β€’ Operational Risk Management (ORM) β€’ Business Performance β€’ Governance Risk and Compliance (GRC) β€’ Financial Compliance (SOX, 704)

51 - 200

Description

β€’ Acquire proficiency in LogicManager solutions β€’ Oversee a portfolio of assigned accounts β€’ Ensure customers utilize LogicManager post-onboarding β€’ Collaborate on customer retention strategies β€’ Engage in business reviews and insights β€’ Advocate for customer needs β€’ Confidently engage with diverse corporations β€’ Identify churn risks and create mitigation plans β€’ Consult on expansion opportunities β€’ Actively engage in company culture

Requirements

β€’ 3+ years of customer-facing experience β€’ Proficiency in Microsoft Office Suite β€’ Proven experience engaging with C-suite executives β€’ Authorized to work in the US

Benefits

β€’ Great Place to Work designation β€’ Dynamic remote tech environment β€’ Focus on work-life balance

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