Customer Success Manager

September 11, 2024

Apply Now
Logo of LogicManager

LogicManager

LogicManager is a leading provider of SaaS-based Enterprise Risk Management (ERM) software. The company offers solutions designed to help organizations anticipate future risks, uphold their reputations, and enhance business performance. LogicManager's platform serves as a central hub for linking insights across departments and vendors to uncover hidden risks and recommend mitigation controls. Their services also include IT governance, cybersecurity, third-party risk management, compliance management, and business continuity management. LogicManager caters to various industries including banking, healthcare, insurance, and more, and strives to empower businesses with AI-driven insights to manage and monitor risks effectively.

Enterprise Risk Management (ERM) • Operational Risk Management (ORM) • Business Performance • Governance Risk and Compliance (GRC) • Financial Compliance (SOX, 704)

📋 Description

• Acquire proficiency in LogicManager solutions • Oversee a portfolio of assigned accounts • Ensure customers utilize LogicManager post-onboarding • Collaborate on customer retention strategies • Engage in business reviews and insights • Advocate for customer needs • Confidently engage with diverse corporations • Identify churn risks and create mitigation plans • Consult on expansion opportunities • Actively engage in company culture

🎯 Requirements

• 3+ years of customer-facing experience • Proficiency in Microsoft Office Suite • Proven experience engaging with C-suite executives • Authorized to work in the US

🏖️ Benefits

• Great Place to Work designation • Dynamic remote tech environment • Focus on work-life balance

Apply Now

Similar Jobs

September 7, 2024

Manage client experience and data insights for a medical records analysis platform.

July 27, 2024

Scope AR

51 - 200

Support customer lifecycle, enhancing productivity through augmented reality solutions.

Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@remoterocketship.com