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Customer Success Manager

September 11

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Logo of LogicManager

LogicManager

Manage tomorrow's surprises today.

Enterprise Risk Management (ERM) • Operational Risk Management (ORM) • Business Performance • Governance Risk and Compliance (GRC) • Financial Compliance (SOX, 704)

51 - 200

Description

• Acquire proficiency in LogicManager solutions • Oversee a portfolio of assigned accounts • Ensure customers utilize LogicManager post-onboarding • Collaborate on customer retention strategies • Engage in business reviews and insights • Advocate for customer needs • Confidently engage with diverse corporations • Identify churn risks and create mitigation plans • Consult on expansion opportunities • Actively engage in company culture

Requirements

• 3+ years of customer-facing experience • Proficiency in Microsoft Office Suite • Proven experience engaging with C-suite executives • Authorized to work in the US

Benefits

• Great Place to Work designation • Dynamic remote tech environment • Focus on work-life balance

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