Temporary E-Commerce Customer Service Specialist

November 3

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Logo of Longchamp

Longchamp

Maroquinerie • Accessoires • Souliers • Prêt-à-porter • Mode

1001 - 5000

Description

• La Maison Longchamp based in Paris seeks a Temporary, Seasonal E-Commerce Customer Service Specialist. • Assist customers with order inquiries via chat, email, and telephone. • Work under pressure while maintaining a positive attitude. • Handle customer complaints and collaborate with Operations, Buying, Finance & Logistics teams. • Willingness to provide assistance and support to other business areas as needed.

Requirements

• Two plus years of customer service, e-commerce, and/or retail experience, preferably in fashion or luxury retail. • Minimum of 1 year of office/administrative-related work. • Proficiency in Microsoft Office applications, including Excel, Outlook and PowerPoint, is required.

Benefits

• We offer competitive pay, performance bonus and a great work-life balance. • Opportunities to learn daily and to develop in a meaningful profession • Transmission of know-how linked to leather goods by our in-house guides • Local management and a family-run business where your work will be recognized ...and more!

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