Services Project Coordinator - Remote

December 28, 2024

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Logo of Lowe's Companies, Inc.

Lowe's Companies, Inc.

Home Improvement • retail • home and garden • DIY

10,000+ employees

Founded 1946

🛒 Retail

Description

• Drive customer satisfaction for installation projects • Manage workflows from start to finish • Coordinate between customers, service providers, and stores • Handle inbound and outbound calls • Troubleshoot issues using various tech tools • Meticulously document all interactions • Deliver exceptional customer experiences

Requirements

• High school diploma or GED • 1-3 years' experience in a customer facing role • Bachelor's degree in a related field (preferred) • 1 year of experience in project coordination OR experience in remodeling or construction industry (preferred) • 1 year of experience working in a Project Management function (preferred) • Experience in contact center environment (preferred)

Benefits

• 401k with up to 4.25% match • Bi-annual Cash Bonus • Discounted Employee Stock Purchase Plan (15% discount of strike price) • Tuition-Free Education • 10-week Maternity/Parental Leave • 10% Associate Discount

Apply Now

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