Senior Market Analytics Business Consultant

October 10

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Lumeris

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Value-Based Care • Physician Engagement • Care Delivery • Accountable Care Models • Healthcare

1001 - 5000

Description

• Responsible for analyzing data to identify opportunities, improve patient outcomes, and translate those improved outcomes into business results. • Utilizes skills and understanding of healthcare data, analytic techniques, and population health to create unique, scalable solutions to meet client demands. • Uses data from multiple sources (i.e. medical claims, labs, pharmacy, EHR, etc.) to quantify baseline performance, identify opportunities, and the root causes. • Collaborates with cross-functional teams in the development and execution of all deliverables. • Serves as the first point of contact for data needs. • Fosters client satisfaction through the development of standard and ad-hoc deliverables and as necessary ensuring resolution to all issues surrounding products and services. • Establishes strong, long-lasting, consultative relationships with clients and looks for ways to extend and expand the client relationship. • Guides client expectations and escalations. • Partners with in-market operations leadership and Medical Director to develop the operational strategy and tactics. • Regularly connects with in-market teams to prioritize focuses based on evolving client needs and goals. • Serves as a subject matter expert for the team, advising clients on how to implement workflows that utilize Lumeris insights in clinical workflows, and speaks to the differentiating factors used in Lumeris models. • Provides technical direction and interprets insights for the market account team while collaborating with client partners to guide relationships and impact value. • Collaborates with the client and our operations team to achieve mutually defined goals. • Maintains a strong customer focus and is committed to meeting the expectations and requirements of internal and external customers. • Obtains and utilizes customer information for improvements in products and services. • Uses a variety of methods, tools, and resources to solve complex problems with effective solutions. • Communicates findings, next steps, recommendations, and/or solutions.

Requirements

• Bachelor’s degree in related field (Mathematics, Computer Science, Epidemiology, Public Health, etc.) or equivalent • 5+ years of relevant experience in healthcare data analytics or the knowledge, skills, and abilities to succeed in the role • Proven ability to utilize analytics tools including SQL, SAS, SPSS, and/or open source including Python and R, or similar • Capable of writing complex SQL queries and programming within a Microsoft Technology environment • Solid ability to query and extract data from a complex data warehouse using SQL and/or ETL tools • Effective critical thinking and data management skills • Demonstrated ability to work with large data and self-direct in analysis to reach recommendations and conclusions • Thorough knowledge of the healthcare domain and healthcare data • Ability to learn new technologies, and contribute to areas such as infrastructure, administration, and project management • Strong understanding of data model approaches to be able to discuss the pros/cons of each with our clients and data architects and create business requirements • Strong collaboration, interpersonal, and project management skills • Ability to communicate clearly with internal and external customers and a strong service orientation with willingness to go the extra mile to meet client needs • Familiarity with HEDIS & CMS care quality measures and implementing these measures • Solid learning agility and ability to think creatively when looking for solutions

Benefits

• medical • vision • dental • well-being programs • 401(k) with company matching • life insurance • paid time off including paid leave • so much more