Salesforce Project Manager

2 days ago

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Description

• About Rocket Lawyer: We believe everyone deserves access to affordable and simple legal services. • Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. • We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before. • As the Salesforce Project Manager for Operations, you’ll play a vital role at Rocket Lawyer. • We are looking for a collaborative individual excited to develop and own delivery of our Salesforce roadmap for our Support, Sales and Fulfillment teams. • The Salesforce Project Manager should be well versed in SFDC best practices and enjoy engaging constituents. • The ideal candidate will be happy liaising with stakeholders at all levels. • The Salesforce Project Manager will work closely with Ops business unit leaders, Product Management and other technical teams.

Requirements

• Strong Salesforce knowledge and at least 2+ years’ of hands on experience with both Sales and Service Cloud • A proactive attitude to platform enhancements • Designing scalable, best practice solutions • Business process documentation • Excellent relationship-building skills • Ability to liaise with stakeholders at all levels • Translating requirements into technical solutions • Experience in change management and governance • Training end users and key stakeholders • Technical documentation experience • Available and responsive to questions • Experience defining Salesforce configurations, including (but not limited to): workflows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports

Benefits

• Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees) • Unlimited PTO • Competitive salary packages • Life insurance • Disability benefits • Supplemental Optional Life Insurance Benefits • FSA Options Optional • HSA with Company Match • 401k program with Company Match • Fertility Assistance and Planning options • Wellhub & ClassPass fitness platforms • Comprehensive Pet Insurance options • Financial Wellbeing & Student Loan Program access • Access to additional Mental Health & Wellbeing resources • Pre-tax Commuter/Transit Benefits • Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates