Client Support Representative

December 8, 2023

🇺🇸 United States – Remote

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

💵 $45k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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Description

• Live chatting with clients to assist them in real time • Answering incoming calls to resolve client questions and returning voicemails • Emailing with clients and providing them with frequent updates • Reporting technical issues to the product team • Supporting and assisting your teammates

Requirements

• 2-5+ years of experience working in Support or Client Success at a technology company • A deep sense of empathy for customers • The ability to be an out-of-the-box thinker and be resourceful • The drive to solve technical problems creatively and quickly • Teaching and helping customers • Curiosity: you love to dig into problems and find solutions

Benefits

• $45,000 - $60,000 a year • Start-up hustle & teamwork • Project management