Client Support Representative
December 8, 2023
🇺🇸 United States – Remote
💵 $45k - $60k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗽 H1B Visa Sponsor
Description
• Live chatting with clients to assist them in real time • Answering incoming calls to resolve client questions and returning voicemails • Emailing with clients and providing them with frequent updates • Reporting technical issues to the product team • Supporting and assisting your teammates
Requirements
• 2-5+ years of experience working in Support or Client Success at a technology company • A deep sense of empathy for customers • The ability to be an out-of-the-box thinker and be resourceful • The drive to solve technical problems creatively and quickly • Teaching and helping customers • Curiosity: you love to dig into problems and find solutions
Benefits
• $45,000 - $60,000 a year • Start-up hustle & teamwork • Project management
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