Operations Experience Coordinator

December 3

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LVH Global - Super Home Charters

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travel • signature homes

51 - 200 employees

💰 $1.5M Seed Round on 2018-01

Description

• Managing day-to-day booking tasks and making sure the planned itineraries are executed successfully • Arrange and manage arrival and departure transfers, checking up with the field team to make sure everything is done as planned • Make purchase orders for the entire booking (except home items within home standards) • Track deliveries, and coordinate puck-ups with the field team • Responsible for the entire booking administration and CRM management • Performing other tasks assigned by the Director of Operations Experience

Requirements

• 1 year of experience with customer service, operations, or administration within the hospitality industry • Experience with luxury hospitality, travel advisory, or concierge is preferred but not required • Bachelor's degree is a minimum educational requirement • Exceptional verbal and written English communication skills • Strong experience with CRM, presentation, and data management tools such as Google Suite • Basic financial and billing knowledge • Multi-tasking capabilities and working effectively under deadlines • Focuses and guides self and works together with team members in accomplishing work objectives • Makes customers and their needs a primary focus of one’s actions • Actively appreciates the diverse capabilities, insights, and ideas of others and working effectively • Sets high standards of performance for self-assuming responsibility and accountability

Benefits

• Competitive hourly salary (5USD per hour) • Bonus plan commensurate with experience • Comprehensive benefit plan